Thank you to everyone who participated in our Customer Experience Survey conducted in November 2025. 

Your feedback is essential in shaping the future of Aqualink, and we truly appreciate you taking the time to share your thoughts with us. 

Survey Findings

We’re currently finalising the survey report and analysing the insights you’ve shared. In the new year, we’ll present the key themes and findings, along with your overall feedback and our commitments to improvement. 

Congratulations to Our Winner

Congratulations to our wonderful member, David, who has been with Aqualink for almost 15 years!

David is the lucky winner of the 6-month free membership prize draw. Here’s what David had to say about his experience:

“… thank you and your team for providing and maintaing such a wonderful facility for local residents.”

What’s Next

Even though this survey has closed, we’re always keen to hear from you. If you have further feedback, questions or ideas, please get in touch via aqualink.enquiry@whitehorse.vic.gov.au or through our feedback channels.

Stay connected with us on social media for more updates and upcoming opportunities to share your voice.